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Virtual, human care

Chronic care management

Virtual care designed with a human element to drive better population health
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Do you want to empower your members with access to virtual care that can deliver on the metrics that matter?

Let us be your guide to providing impactful chronic care solutions:


  • Reduce member confusion
  • Reinforce care plans
  • Improve health literacy
  • Increase medication adherence
  • Improve quality scores like HEDIS® measures & Star ratings
  • Boost member satisfaction rates
  • Drive positive clinical outcomes
  • Gain unique population insights
  • Retain your voice in your brand



Bending the cost curve

Our unique approach to member engagement is proven to deliver better health outcomes and health plan ROI. Learn how we helped a health plan partner achieve 3.7x ROI in just six months and connect with our team to see how we can put our solution to work for you!


We are a virtual clinic that expands access to human-led chronic care

What does that mean for you? We can help you elevate the patient experience through our multidisciplinary care team of clinical experts that works one-on-one with your members to drive better health outcomes.

Virtual specialty clinic

Enhance care plans through remote interventions including prescribing, dosage adjustments, and titration changes, while addressing SDOH and behavioral health needs.

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Clinical support

Personalized education and support delivered by dedicated, credentialed clinicians with disease state expertise to help your members achieve their health goals.

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Remote patient monitoring

Support for successful medical device initiation followed by physiological monitoring and appropriate interventions for enhanced care in between doctor visits.

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Dedicated, one-on-one condition-specific support from expert clinicians

We believe that building trusting relationships is key to helping people achieve health goals.

We partner with health plans, health systems, employers, and providers to deliver best-in-class virtual chronic care—including programs to address cardiovascular disease, chronic kidney disease, diabetes, and respiratory conditions like asthma and COPD.


The Cecelia Health advantage

We complement existing care management programs and close care gaps in care for the toughest to engage populations at higher risk—resulting in improved HEDIS® measures and Star ratings. With millions of live member connections and counting, we understand how to motivate people to make lasting lifestyle and behavior change.


Here are the top 6 reasons our partners trust us:

  • Dedicated, expert clinicians

    Dedicated, expert clinicians

    Our credentialed clinicians have extensive backgrounds in chronic disease management and are skilled at building one-on-one, trusting relationships.

  • Proactive member engagement

    Proactive member engagement

    We drive strong member engagement utilizing a human-led proactive and data-driven approach to market programs and maximize program enrollment.

  • Omnichannel member experience

    Omnichannel member experience

    Condition-specific content is delivered through video, phone, email, and text, underpinned by a personalization engine that maximizes patient experience.

  • Device integration

    Device integration

    We select, onboard, and interpret data for all connected devices including CGMs, blood glucose monitors, smart scales, and blood pressure monitors.

  • National network

    National network

    As a virtual clinic licensed across 50 states, we expand access to a national network of expert clinicians and specialty providers.

  • Data-driven program management

    Data-driven program management

    We utilize relevant information including intake surveys, medical and prescription history, and first-party program data to personalize the patient experience.


Moving to more effective chronic care programs

Virtual care for higher-risk populations can reinforce treatment plans, reduce patient confusion, and influence positive behavior change to improve health and reduce spend.


The Cecelia Health member experience

Our virtual care solution delivers the optimal mix of human-led clinical interventions with digital touchpoints to help transform individual healthcare journeys. Each participant is paired with a dedicated clinician that helps them manage their condition through behavior and lifestyle changes.


Program goals & outcomes

  • Better understanding of disease state

  • Improve medication adherence

  • Minimize side effects & avoid exacerbations

  • Better clinical outcomes related to condition

  • Improve quality of life

The metrics that matter

45%+ Program enrollment rate
25%+ Increase in medication adherence
65%+ Care gaps closed

Culturally responsive program delivers high engagement

Read more about our impact on a Spanish-speaking population and how personalized support in the participant's preferred language and responsive to cultural needs can improve health literacy and drive better health outcomes.

  • Cecelia Health's personalized support program complements our existing care management resources and provides yet another avenue to help our members living with diabetes manage their condition and improve their overall health and well-being.

    Chief Medical Officer, National Health Plan

  • Providers are always seeking innovative solutions to improve medication adherence and health outcomes. Cecelia Health brings personalized experience to members while delivering value-based services to providers.

    Executive Vice President, State Health Plan

  • Diabetes is a key barrier to achieving better health outcomes, and we are pleased to offer Cecelia Health's innovative diabetes management solution to our members. Their programs help educate and motivate members living with diabetes to take control of their health and improve their well-being, as well as support our providers in achieving their quality goals.

    Regional Medicare President, National Health Plan

  • It’s important that we highlight this example of how certified diabetes care and education specialists can help address social determinants of health as part of a comprehensive care model to improve diabetes outcomes. By partnering with Cecelia Health, we are testing a high tech, high touch diabetes care model that includes addressing root causes of uncontrolled diabetes.

    Associate Vice President, Population Health, National Health Plan

Let’s transform lives, together.

Do you want to build more effective chronic care management programs?