We believe that building trusting relationships is key to uncover and address unique barriers to medication adherence.
We partner with pharmaceutical manufacturers, medical device manufacturers and distributors, and clinical trials organizations to improve initiation and adherence across a range of therapeutic areas and devices.
Our patient support solution ensures people living with chronic conditions understand the importance of taking their medication correctly and consistently. With millions of live connections and counting, we understand how to motivate people to make lasting lifestyle and behavior change.
Here are the top 6 reasons our partners trust us:
Dedicated, expert support
Our credentialed experts have extensive backgrounds in patient support and adherence programs and are skilled at building one-on-one, trusting relationships.
Proactive member engagement
We drive strong patient engagement utilizing a proactive, data-driven approach to market programs and maximize program enrollment.
Omnichannel member experience
Program-specific content is delivered through video, phone, email, and text, underpinned by a personalization engine that maximizes patient experience.
We select, onboard, and interpret data for all connected devices including CGMs, blood glucose monitors, smart scales, and blood pressure monitors.
Data-driven program management
We utilize relevant information including intake surveys, medical and prescription history, and first-party program data to personalize the patient experience.
Safety & compliance expertise
Our team has extensive experience in navigating compliance requirements and timelines with mechanisms to report adverse events and support patient safety.
FEATURED BLOG POST
More effective patient support with clinical navigation
An expert clinical navigator as part of a patient’s care team advances a more comprehensive, encouraging, and improved patient experience.
Our virtual solution focuses on human-led, proactive engagement strategies that leverage digital tools, so people get the help they need—when they need it—to achieve better outcomes and improve medication adherence.