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How It Works

Cecelia Health’s Personalized Chronic Disease Management Solution

Best-In-Class, Personalized Chronic Disease Support

Cecelia Health’s mission is to improve health outcomes of people living with chronic diseases by empowering patients to lead better, healthier lives.

Our scalable, tech-enabled chronic disease coaching platform allows specialized expert clinicians to work directly with patients to deliver effective, personalized coaching to improve self-management, drive behavior change, and improve health outcomes.

Cecelia Health’s Diabetes Self-Management Education and Support (DSMES) program has been accredited by the Association of Diabetes Care & Education Specialists (ADCES).

Our Approach: One-to-One Coaching for Every Patient

Our coaches are more than clinical experts — they take the time to get to know each patient and connect with them to become mentors and accountability partners.

Meet Our Coaching Team

Proven Results for Partners

*based on client case studies

  • 3X Average Annual ROI
  • 95% Patient Satisfaction
  • 80%+ Medication Adherence after 6 months
  • 30% Time in Range Increase
  • $1700+ Annual Cost Savings Per Person
  • 16% Prescription Lift

A Personalized Plan for Every Patient

From the very first call, coaches begin developing a customized plan to help patients achieve their health goals.

Proactive Outreach

It’s common for a patient to fall off their care plan once they leave the doctor’s office. Cecelia Health clinical coaches proactively call patients and dig deep to uncover adherence and knowledge barriers and assess if patients are taking their prescribed medications, monitoring their diet and lifestyle, and getting to their routine screenings.


Once they pinpoint the patient’s challenges and motivations, coaches work with patients to set up their own SMART (Specific, Measurable, Achievable, Relevant and Time-Bound) goals. Coaches provide practical solutions for patients so they can incorporate self-management into their daily lives.

Expert Education

Each patient’s plan is unique. Common topics include the impact of their illness on overall health, tactics to initiate therapy and improve medication adherence, the importance of preventive care, nutrition, exercise, advice to overcome psycho-social barriers, and more.

Motivational Interviewing

Cecelia Health coaches are skilled at building relationships with patients virtually. They work with patients to determine what motivates them and encourage them to take a more active role in their health.


To reinforce the coaching experience and enhance learning, coaches provide tools and resources such as videos, webinars and articles, and refer patients to available client resources.


Throughout the program, coaches follow-up with patients to see how they are faring. This keeps patients accountable and helps determine if any goal adjustments need to be made.

Easy & Convenient for Patients


We offer coaching in multiple languages including English and Spanish dialects. Coaches understand cultural sensitivities and enhance patient engagement

Flexible Scheduling

With availability including evenings and weekends, our CDCES provide coaching when convenient for patients, adapting to their schedules, lifestyles and life circumstances


Building relationships via multiple communication methods — phone calls, texts, emails and more — enables patients to access coaching at their convenience.

Launch your personalized chronic disease management program in as little as 4 months.

Get Started with Cecelia Health