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Case study: Culturally responsible virtual care


Learn how a NYC-based plan partnered with Cecelia Health to reach and engage an underserved Spanish speaking population and empower them with support for better diabetes management. Some key program features and outcomes include:

  • Dedicated one-on-one support from an expert clinician who spoke in the members primary language

  • Proactive and culturally responsive engagement strategies

  • Personalized omnichannel experience with dynamic content

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