Learn how a NYC-based plan partnered with Cecelia Health to reach and engage an underserved Spanish speaking population and empower them with support for better diabetes management. Some key program features and outcomes include:
Case study: Culturally responsible virtual care
Dedicated one-on-one support from an expert clinician who spoke in the members primary language
Proactive and culturally responsive engagement strategies
Personalized omnichannel experience with dynamic content
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