Cecelia Health's mission is to improve health outcomes of people living with chronic diseases by empowering patients to lead better, healthier lives.
Our scalable, tech-enabled chronic disease coaching platform allows specialized expert clinicians to work directly with patients to deliver effective, personalized coaching to improve self-management, drive behavior change, and improve health outcomes.
We know that every patient's journey with managing their illness is different. That's why we pair them with their own personal expert clinician to coach them throughout the program.
Our clinical coaches build a relationship with their patients, get to understand their unique challenges, and guide them through a personalized program tailored to address their specific needs. These coaches are more than clinical experts — they're cheerleaders, mentors, and accountability partners.
*based on client case studies
We offer coaching in multiple languages including English and Spanish dialects. Coaches understand cultural sensitivities and enhance patient engagement
With availability including evenings and weekends, our CDEs provide coaching when convenient for patients, adapting to their schedules, lifestyles and life circumstances
Building relationships via multiple communication methods — phone calls, texts, emails and more — enables patients to access coaching at their convenience.
From the very first call, coaches begin developing a customized plan to help patients achieve their health goals.
It's common for a patient to fall off their care plan once they leave the doctor's office. Cecelia Health clinical coaches proactively call patients and dig deep to uncover adherence and knowledge barriers and assess if patients are taking their prescribed medications, monitoring their diet and lifestyle, and getting to their routine screenings.
Once they pinpoint the patient's challenges and motivations, coaches work with patients to set up their own SMART (Specific, Measurable, Achievable, Relevant and Time-Bound) goals. Coaches provide practical solutions for patients so they can incorporate self-management into their daily lives.
Each patient's plan is unique. Common topics include the impact of their illness on overall health, tactics to initiate therapy and improve medication adherence, the importance of preventive care, nutrition, exercise, advice to overcome psycho-social barriers, and more.
Cecelia Health coaches are skilled at building relationships with patients virtually. They work with patients to determine what motivates them and encourage them to take a more active role in their health.
To reinforce the coaching experience and enhance learning, coachess provide tools and resources such as videos, webinars and articles, and refer patients to available client resources.
Throughout the program, coaches follow-up with patients to see how they are faring.This keeps patients accountable and helps determine if any goal adjustments need to be made.
Clinical coaches provide expert guidance and education, while our technology platform enables them to manage more patients — and better. Our technology is designed to complement and enhance existing patient programs.